Posted : Wednesday, August 21, 2024 11:48 AM
Scope: To provide a high standard of customer service and to contribute to the achievement of the store target.
Key Responsibilities:
Providing exceptional standards of customer experience surpassing customer expectations at every opportunity by following the CLIC Selling Ceremony and carrying out CRM activities according to the Company’s policies and procedures
Demonstrating and reflecting the exceptional lifestyle image of CLIC through customer service, attitude, personal grooming and behavior
Developing a detailed knowledge of the product to provide exceptional and knowledgeable customer service
Participating in and representing CLIC during events and activities
Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the store performance
Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets
Actively ensuring merchandise presentation reflects VM standards and general tidiness and cleanliness of the store at all times
Playing an active role in replenishing stock according to CLIC procedures and policies
Ensure the product is kept in the best way and the tag and the correct price.
Collaborate with the team in organizing the product in the stock room by participating in stock takes and helping to keep the stock room tidy and clean
Attending and participating in all store meetings and training events as required ensuring good communication is maintained
Skills:
Demonstrable success gained as a Sales Associate
Excellent communication skills both written and verbal
Fluent in English
Demonstrable sales skills
Knowledge and understanding of the importance of great customer service
Successfully able to handle multiple demands and competing priorities
Seeks opportunities to be proactive and pre-empt client needs
Demonstrates respect and politeness and regularly exceeds customer expectations
Shows innovation and initiative in setting customer care standards
Team player
Strong attention to detail
Able to work flexibly, embrace and manage change
Well-groomed and demonstrate an attitude of professionalism, conscientiousness and reliability
Enthusiastic, self-confident and self-motivated
Professionalism is maintained under all circumstances
Prepared to go the extra mile to achieve targets
• Phone : NA
• Location : East Hampton, NY
• Post ID: 9143974555
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024