Posted : Sunday, October 22, 2023 10:26 PM
Busy, new car service department is seeking a Service Manager.
Responsibilities will include:
-Greeting service customers
-Scheduling service appointments
-Capturing customers' vehicle concerns and documenting in a clear, concise manner
-Advising customers on factory required maintenance(s)
-Writing and selling estimates for repairs/services
-Documenting repair orders in a clear, concise manner
-Following up with customers throughout the day to keep them informed of vehicle status
-Invoicing work orders and collecting payment
-Dispatching work to technicians based on appropriate skill level/job category
-Assisting co-workers with any minor questions/issues
-Reconciling technician time cards daily
-Reconciling customer payments daily
-Maintaining customer satisfaction
The ideal candidate for this position is reliable, hard working, has the strong ability to multi task, is customer-friendly and works well with others.
Position is salary, plus commission.
Shift is Monday-Friday 7:45AM-5:00 PM and Saturday 8:00AM-12:00PM.
Job Type: Full-time
Pay: From $65,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Day range:
* Monday to Friday
* Weekends as needed
Shift:
* Day shift
Experience:
* Automotive Service Advisor: 3 years (Required)
Work Location: In person
• Phone : NA
• Location : 9 Post Rd, Westerly, RI
• Post ID: 9035187473
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