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Service Manager

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Posted : Sunday, October 22, 2023 10:26 PM

Busy, new car service department is seeking a Service Manager.
Responsibilities will include: -Greeting service customers -Scheduling service appointments -Capturing customers' vehicle concerns and documenting in a clear, concise manner -Advising customers on factory required maintenance(s) -Writing and selling estimates for repairs/services -Documenting repair orders in a clear, concise manner -Following up with customers throughout the day to keep them informed of vehicle status -Invoicing work orders and collecting payment -Dispatching work to technicians based on appropriate skill level/job category -Assisting co-workers with any minor questions/issues -Reconciling technician time cards daily -Reconciling customer payments daily -Maintaining customer satisfaction The ideal candidate for this position is reliable, hard working, has the strong ability to multi task, is customer-friendly and works well with others.
Position is salary, plus commission.
Shift is Monday-Friday 7:45AM-5:00 PM and Saturday 8:00AM-12:00PM.
Job Type: Full-time Pay: From $65,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Day range: * Monday to Friday * Weekends as needed Shift: * Day shift Experience: * Automotive Service Advisor: 3 years (Required) Work Location: In person

• Phone : NA

• Location : 9 Post Rd, Westerly, RI

• Post ID: 9035187473


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